गोपनीयता नीति

Effective date: [TO INSERT: effective date]

This policy explains what personal data Indhows collects, why, and what you can do about it. Indhows is [TO INSERT: registered company name], registered in India.

1. Data we collect

• Details you give us: your name, company, country, phone number, email address, the products you want and your budget, when you fill in a form or message us on WhatsApp.
• Order information: contracts, invoices, shipping documents and the identity documents that customs or banks require.
• Payment information: the amount, date and method of payment. Card and mobile money details are handled by our payment provider. We do not store card numbers.
• On this website: the shipping checklist saves your ticks in your own browser. They are not sent to us.

2. Why we use it

• To arrange your call and prepare your product report and quotation.
• To carry out your order: sourcing, inspection, shipping, clearing and paperwork.
• To take payment and keep accounting records.
• To meet legal duties to customs, tax and other authorities.
• To tell you about your order and, if you agree, about our services.

3. Who we share it with

We share only what is needed with suppliers, carriers, insurers, inspection companies, clearing agents, payment providers, banks and public authorities involved in your order. We do not sell personal data.

4. Transfers between countries

Our work moves between India, Uganda and other African countries, so your data is transferred between them. We take steps to see that it is protected to the standard of this policy wherever it is handled.

5. How long we keep it

We keep order records for as long as tax and customs laws require, and other data for as long as we need it for the purpose it was collected.

6. Your rights

You may ask to see the personal data we hold about you, correct it, withdraw consent to marketing, or have it deleted where the law allows. These rights arise under the Digital Personal Data Protection Act, 2023 (India) and, for people in Uganda, the Data Protection and Privacy Act, 2019 (Uganda).

7. Contact

To exercise your rights or to complain, write to [TO INSERT: email address for data requests] or call +91 70963 91781. If you are not satisfied with our reply, you may complain to the data protection authority in your country.

8. Changes

We post changes to this policy on this page with a new effective date.